Jokery Terms and Conditions

Welcome to Jokery. These terms and conditions govern your use of our website and services, including our casino games, sportsbook, promotions and loyalty programme. By creating an account with Jokery Casino, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree with any part of this document, you must not access or use our platform.

About Our Operator and Licence

Jokery is operated by Willx N.V., a company registered in Curacao under registration number 161182, with its registered address at Zuikertuintjeweg Z/N, Curacao. We hold a licence issued by the Curacao Gaming Authority, licence number OGL/2024/1647/0892, type b2c. This licence permits us to offer online casino games and sports betting services to players in accordance with applicable regulations.

Eligibility to Use Jokery

To use our services, you must be at least 18 years of age or the legal age of gambling in your jurisdiction, whichever is higher. We reserve the right to request proof of age and identity at any stage, and we may suspend your account until such verification is successfully completed. Our terms also include a section on restrictions in website use and client guarantees, which you should review carefully as part of your relationship with us.

Account Registration

You must register a personal account with Jokery before depositing funds or claiming any bonus. When you sign up for Jokery login credentials, you agree to provide accurate, current and complete information. We at Jokery require that each player maintains only one account; duplicate accounts may be closed, and any associated balances forfeited. You are responsible for keeping your Jokery casino login details confidential, and we are not liable for losses arising from unauthorised access resulting from your failure to secure your credentials.

• We require full legal name, date of birth and valid contact details during registration
• We may ask for identity and address verification documents before processing withdrawals
• We reserve the right to decline or close accounts that breach these terms

Deposits, Withdrawals and Currencies

All transactions at Jokery Casino are processed in euro, alongside a range of supported cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, Tether, Ripple, USD Coin, Cardano, Dogecoin, Litecoin and Solana. Our deposit methods include Mastercard, Revolut, Google Pay, MiFinity, Jetonbank and Flexepin. Our withdrawal methods include bank transfer, SEPA instant bank transfer, Revolut via bank transfer, Jetonbank, MiFinity and the supported cryptocurrencies listed above. Please note that cards cannot be used for withdrawals, even if used for deposits.

The minimum deposit required to activate our welcome offer is €20. Withdrawal limits are tied to your loyalty level: Levels 1 and 2 allow €700 daily, €3,500 weekly and €14,000 monthly; Levels 3 and 4 allow €1,000 daily, €5,000 weekly and €20,000 monthly; Level 5 allows €2,000 daily, €10,000 weekly and €40,000 monthly. We reserve the right to request additional verification before releasing any withdrawal, and we may delay or decline payouts where suspicious activity, fraud or breach of these terms is suspected.

Bonuses and Promotions

At Jokery, we offer a first deposit casino bonus of 100% up to €1,500 plus 250 free spins, with a minimum deposit of €20 and wagering requirements of 35 times the bonus amount. Spins are released on Clown Coins over five days. This offer is available only to new users who have not previously deposited and have not claimed the first deposit sports bonus. Our second deposit bonus offers 75% up to €1,000, and our third deposit bonus offers 125% up to €500.

We at Jokery Casino also run a Highroller Casino Bonus of 50% up to €5,000, a Weekday Casino Special, a Weekend Casino Boost, a Monday Money Boost, Instant Cashback rewards up to €2,000, and seasonal promotions such as Halloween Spins, the Haunted Treasure Hunt and the Lucky 7 monthly race. Any Jokery bonus is subject to specific wagering requirements, game weighting rules and expiry periods, which are detailed in the individual promotion terms. We reserve the right to amend, withdraw or cancel any promotion at our discretion, particularly where we detect bonus abuse, collusion or the use of prohibited strategies.

Loyalty Club and VIP Benefits

Our Loyalty Club operates across six levels, offering up to 30 rewards to collect, including level-up bonuses, cash rewards, cashback percentages and reload bonuses. From Level 4, you are assigned a personal VIP manager, and Level 5 members receive exclusive rewards, surprise cashback and early access to unreleased games. Points earned through play can be converted into rewards through our Shop. We determine point thresholds and may adjust the structure of our Loyalty Club at any time, with reasonable notice provided where practicable.

Game Fairness and Providers

Jokery Casino features games from approximately 140 providers, including Pragmatic Play, Evolution Gaming, NetEnt, Play'n GO-style studios, Hacksaw Gaming, Yggdrasil and many others. Our live casino section includes blackjack, roulette and other live dealer games powered by providers such as Evolution Gaming, Ezugi and Imagine Live. All games available through Jokery are supplied by licensed third-party providers who are independently responsible for the fairness and random number generation of their products. We do not alter or interfere with game outcomes.

Responsible Use of Our Services

You agree to use Jokery solely for lawful, personal and non-commercial purposes. You must not attempt to manipulate our systems, exploit software errors, use bots or automated tools, or engage in any activity that could be considered fraudulent or abusive. We reserve the right to void winnings, freeze accounts and withhold funds where such activity is identified. Our terms also address restrictions on website use intended to protect both our platform and our players.

Self-Exclusion and Responsible Gambling

We are committed to promoting responsible gambling. You may request deposit limits, time-outs or self-exclusion at any point by contacting our support team. Once self-exclusion is confirmed, we will prevent further deposits and promotional communications for the agreed period, in line with our responsible gambling obligations.

Customer Support

Our support team is available 24/7 via live chat and email at [email protected]. For bonus negotiations and tailored offers, we provide a separate promotions team chat. If you encounter an eroare retragere Jokery casino or any issue with your withdrawal, we encourage you to contact our support team promptly so that we can investigate and resolve the matter. Similarly, if you are looking for information such as a bonus de ziua ta Jokery casino offer, our support staff can clarify current eligibility and terms.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to Jokery app, desktop or mobile platforms. To the maximum extent permitted by law, we exclude liability for indirect, incidental or consequential losses arising from your use of our services, including losses resulting from technical failures, connectivity issues or third-party payment delays.

Changes to These Terms

We may update these terms and conditions from time to time to reflect regulatory changes, new features or operational requirements. Continued use of Jokery after any such update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of your rights and obligations when using our services.

Governing Law and Disputes

These terms are governed by the laws applicable to our Curacao gaming licence. Any disputes arising from your use of Jokery should first be raised with our customer support team, who will make reasonable efforts to resolve the matter promptly and fairly before any further escalation is pursued.